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With the constant battle to keep your guest informed of your hotels extra services, one area that can help in marketing these services is the in-room Televisions. If you are a hotel operator that wants to keep it simple for your guests and your hotel staff, then historically video on demand systems will not have been on your wish list probably because of the complicated interfaces and limitations. Forbes Hotel TV can now offer 'infoTV', a hotel information channel which will keep your guest informed of your current offers as well as additional content such as the latest news and traffic information.

Kevin Herring explains how this marketing and information tool works;

"By using a specialist software package and a PC that is connected to the aerial distribution headend, the PC signal will convert to a digital feed and then on to a specific channel. Then, by installing a professional hotel specified television, for example the Philips hotel range, there is, as part of its functionality, a mode, to set a specific switch-on channel from stand by. This will enable the in-room television to display the clients dedicated hotel branded channel with their offers and information, each and every time the television is switched on. The key advantage of this system is that is fully bespoke to the client. They will have the ability to display fully branded pages, and can have any information they wish from BBC news feeds, to local traffic news, if there is an RSS feed we can place it on the channel.

It is also fully scalable, if they are a multi-site operator then the advantages offered are excellent, their central marketing department will have control of the layout and can display appropriate offers on their bespoke channel for each hotel. Campaigns or offers can then be updated daily or weekly, locally or nationwide.

Additional revenue streams can also be created by charging local businesses to advertise on your channel, for example a taxi firm or local restaurant."

If you require more information about info Hotel information channel please call 0845 070 2331 or email info@forbes-hotel.tv

October 2010

Suppliers Profile

The first integrated hotel heliport solution in the world, Hotel Verta, will be opening shortly in a stunning setting overlooking the river Thames Bridges Wharf London, by the luxury hotel group Von Essen. Forbes Hotel TV was honoured to be chosen to supply Von Essen Group with the latest stunning Philips 42HFL5880D in all of the 72 guest bedrooms.
The LCD televisions are Full High Definition, with full hotel functionality and Philips smart power for energy saving. The televisions will be the centre piece of the guest in-room entertainment with the latest IPTV system. All televisions are being wall mounted by Forbes using the Alphason latest AB-LU703MA.
Kevin Herring, Director for Forbes Hotel TV, said "We have been working closely with Von Essen for over a year to ensure that we met their exact specification requirements for the project and delivery deadlines. Our experienced installation teams and Gill Russell our Sales Manager have completed a fantastic job in delivering within the timeframe, and to the hotel's requirements.

Forbes Hotel TV completes the installation in the furthest north of all its hotel installation, for The Portland Arms Hotel in Lybster, Caithness  in the Highlands of Scotland.  With the dramatic North Sea coast nearby, the friendly and inviting 18th Century coaching Inn, set Forbes Hotel TV the challenge of updating all of their televisions.  Despite the distances involved, Forbes surveyed the property to ensure the televisions were correct specifications for the client and  right size for the rooms. Once the Hotels owners were happy with our proposal, our experienced Installations teams were despatched. The Installation was completed by our northern installation team, lead by Bill Miller our Northern Installation Manager. Installation comprised of wall mounting flat to wall with tilt brackets in all rooms and bar areas and Installation of the Toshiba LCD and configuring the hotel settings for each Television. 
Kevin Herring Director for Forbes Hotel TV said the Toshiba TV’s make an ideal choice for hotels looking for a branded Freeview televisions as they have full hotel functionally with volume limitation and menu lock and  Forbes will provide a Hotel remote with secure battery flap for anti tamper. The Toshiba televisions will also allow for a dedicated switch on channel, ideal for an in-room information channel.

The South Sands hotel in Salcombe wanted a clock radio that was easy to use for their guest and had easy Ipod connectivity and was future proof. Forbes Hotel TV working closely with Anthony Ward from Teleadapt found the right product in their new Ihome, a duel alarm clock radio with Iphone/Ipod connectivity specifically designed for the hospitality environment with Hotel mode features. Gill Russell Sales Manager for Forbes said ...This is great product for the hotel market it is what hoteliers have been waiting for. With its hotel mode to lock the tuning so only programmed channels are accessible and turns the alarm to a single day, guest are not awoken by previous guest alarm setting. It also has setting whereby you can be awoken to your Ipods playlist setting... The South Sands hotel http://www.southsandshotel.co.uk/node/83 chose the Ihome iP9GRE in gunmetal finish for 38 of their rooms. The Ihome is available in Gunmetal or white finish.